Privacy Policy
Draft v1 · 2026-08-10 · Legal review required before the store opens. Paste into Settings → Policies → Privacy policy once the entity details are filled in. Shopify also generates a template that can be merged with this text.
Privacy Policy
Who we are
[REGISTERED ENTITY NAME — TBD], trading as Crantaiger. Registered address: [TBD]. Privacy contact: [CONTACT EMAIL — TBD].
What we collect
- Waitlist and reservations: email address, the shoe size you tell us, and optionally your country. That is it.
- Orders: name, shipping and billing address, email, phone, and order contents. Card details are handled by our payment processor — we never see or store your full card number.
- Site usage: pages viewed, referring source, device and browser, via cookies and analytics.
- Support and wear-test feedback: whatever you choose to send us.
Why we collect it
To take and fulfil orders, to plan how many pairs to make in each size, to send you production updates you asked for, to handle returns and exchanges, and to improve the product. Size data from the waitlist is the single input that decides how the first 200 pairs are split across sizes — that is the honest reason we ask for it.
Marketing email
You get email from us because you asked for it. Every message has a one-click unsubscribe and we honour it immediately. We do not sell, rent or share your email address with other brands.
Who processes data for us
Shopify (store and checkout), our payment processor, our email platform, our analytics provider, and our shipping carriers. Each receives only what it needs to do its job. [LIST THE ACTUAL VENDORS ONCE CHOSEN — TBD.]
How long we keep it
Order records for as long as tax and accounting law requires. Waitlist entries until you unsubscribe or ask us to delete them.
Your rights
Wherever you live, you can ask us what we hold about you, ask for a copy, ask us to correct it, or ask us to delete it — write to [CONTACT EMAIL — TBD] and we will action it. If you are in the EU or UK, the GDPR rights of access, rectification, erasure, restriction, portability and objection apply. If you are in California, you have the rights to know, delete, correct and opt out of sale or sharing — we do not sell or share personal information as those laws define it.
Cookies
We use cookies that are necessary to run the store and cookies that measure how the site is used. [CONFIRM the cookie banner configuration before opening to EU traffic — TBD.]
Changes
If this policy changes materially we will say so on this page and date the change.