Terms of service
Last updated: 30 August 2026
1. Overview
This website is operated by LaoNi Footwear House Inc., a corporation organized under the laws of the State of Colorado, United States, trading as Crantaiger Footwear House ("Crantaiger", "we", "us", "our"). Crantaiger offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site, joining a waitlist, submitting an application, or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including the additional terms and policies referenced herein and available by hyperlink.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
2. Store terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of these Terms will result in an immediate termination of your Services.
3. Accuracy, completeness and timeliness of information
We are building this brand in the open and we publish product information as it is confirmed. We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
We do not publish a performance specification for a product until it has been tested. Where a specification, measurement or test result is published, the method or source will be stated alongside it.
4. Modifications to the Service and prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service, or any part of it, without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
5. Products, waitlists and limited production runs
Certain products may be available exclusively online and may have limited quantities. We have made every effort to display as accurately as possible the colours and images of our products; we cannot guarantee that your display of any colour will be accurate.
Some products are produced in limited runs and may be made to order after an order window closes. Where this applies, the expected production and dispatch timeframe is stated on the product page before you place your order.
Joining a waitlist or registering interest does not constitute an order, does not reserve stock or a specific size, and creates no obligation on either party. We reserve the right to limit quantities per person, per household or per order, and to discontinue any product at any time.
6. Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address or phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
7. Wear-test applications, feedback and submissions
We invite users to apply to wear-test products and to send us feedback, comments, measurements, photographs, reports and suggestions (together, "Submissions"). By sending us a Submission, you agree that we may use, reproduce, modify, publish and distribute it for product development and communications purposes, without restriction and without obligation to compensate you.
Where we publish feedback attributable to an individual, we will credit by name and trade unless you ask us not to be credited. You may request removal of your attribution at any time by contacting us.
You agree that your Submissions will not violate any right of any third party, will not contain unlawful, abusive or obscene material, and will not contain any computer virus or other malware. You are solely responsible for any Submission you make and its accuracy.
7a. Returns and the Fit Guarantee
Our Refund Policy forms part of these Terms. It provides a 365-day return window for unworn boots, free return shipping within the United States, and a 30-day Fit Guarantee under which eligible boots may be returned for fit or comfort reasons even if worn. Eligibility, exclusions and international terms are set out in full in the Refund Policy.
8. Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
9. Errors, inaccuracies and omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice, including after you have submitted your order.
10. Prohibited uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations, rules, laws or local ordinances; to infringe upon or violate our intellectual property rights or those of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; to spam, phish, pretext, spider, crawl or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service.
11. Disclaimer of warranties; limitation of liability
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
Except as expressly stated by us, the Service and all products delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law. Nothing in these Terms affects your statutory rights as a consumer.
To the fullest extent permitted by law, in no case shall Crantaiger, our directors, officers, employees, affiliates, agents, contractors, suppliers or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any products procured using the Service. Where liability cannot be excluded, our total liability shall not exceed the amount you paid for the product giving rise to the claim.
12. Indemnification
You agree to indemnify, defend and hold harmless Crantaiger and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees, from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
13. Severability
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed; such determination shall not affect the validity and enforceability of any other remaining provisions.
14. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us.
15. Entire agreement
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals.
16. Governing law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions. You agree that the state and federal courts located in the City and County of Denver, Colorado shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and you consent to the personal jurisdiction of those courts.
This clause does not deprive consumers resident outside the United States of the protection of mandatory provisions of the law of their country of residence, nor of the right to bring proceedings in the courts of their country of residence where local law grants that right.
17. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.
18. Contact
Questions about the Terms of Service should be sent to: Crantaiger Footwear House is a trading name of LaoNi Footwear House Inc., a corporation organized under the laws of the State of Colorado, United States.
Registered address: 1500 N Grant St, Unit 394 Denver, CO 80203 United States
Email: sales@crantaiger.com