FAQ
Frequently asked questions
Is this a pre-order?
Right now it is a free reservation. You give us your email and your size, we take no payment, and you get first access when the Founding Batch opens. The paid Founding Batch opens only after the final sample passes wear testing.
Why are you selling a boot that is not finished?
We are not. We are asking who wants one, and in what size. Founding Batch 001 is a deliberately small first run, and the size split is decided by what the reservation list tells us. Reserving costs you nothing and it is the only reason we will make the right sizes.
When will it ship?
PENDING. We publish a shipping window when there is a confirmed production schedule behind it, and not before. Anyone who gives you a date before the sample is approved is guessing.
Can I cancel?
Yes, at any time, at any stage, right up to dispatch. A reservation costs nothing to leave. A deposit is refunded in full. See the Cancellation Policy.
How does the deposit work?
If we use a deposit structure, it is small, it is fully refundable, and the balance is only charged after the sample passes, production is confirmed, and you have been given a shipping window in writing.
What if my size is wrong?
Founding Batch buyers get free size exchange for 90 days, subject to stock. In the US it is free both ways. In Canada we ship the new size free and you cover returning the original pair. If we do not have your size, you get a full refund.
Can I return them?
Yes. Unworn boots, within 30 days of delivery, for a full refund. Return shipping for refunds is paid by you. If the boot is faulty, we cover everything. See the Refund Policy.
Is shipping included?
No. Shipping is calculated at checkout based on your address, and shown before you pay.
What is the fit like? Should I size up or down?
PENDING. We will publish a sizing recommendation when we have measured it on real feet — including the parts that are inconvenient for us.
How is it built? What outsole and leather?
PENDING. We are comparing candidates side by side on real samples and real feet, not on spec sheets. Construction, outsole and materials are published once the final sample passes wear testing — with how we tested it. Follow along on The Build.
Is it waterproof?
We make no waterproof claim. Weather-resistant and waterproof are not the same thing, and we will not blur the two. If that ever changes, it will be because a test says so.
Is it a safety boot?
PENDING. Whether the first boot carries a safety toe is still being decided. The current development sample has a composite toe, and it is not certified. What will not change: we make no safety claim without certification behind it, and a boot without that certification should never be used where certified safety footwear is required.
How much does it weigh? How tall is the shaft?
PENDING — both are measured on the final sample and published as measurements, not estimates.
Where is it made?
Made in China, by a factory we choose on sample evidence — not on a sales pitch.
Will there be other colours?
The first batch is deliberately narrow. A company at our stage that launches six variants is guessing with money it does not have. More options come after we know what the first run taught us.
How will I hear about production?
By email, and only when something has actually happened: sample approved, production started, shipping window set, boots dispatched. We would rather send four emails you read than twenty you delete.
Do you ship outside the US?
Founding Batch 001 ships to the United States and Canada. For Canada, duties and import taxes are collected at checkout, so there is no customs bill at your door. Other markets open later. See the Shipping Policy.